|
|
Port-A-Cool, LLC :: Return Policy
|
Return Policy |
|
|
| RETURN POLICY: The customer has 7 days after the date of shipment appearing on customer's invoice within which to notify Port-A-Cool, LLC of any defect, damage or non-conformance of goods associated with the particular order. Once the customer has notified Port-A-Cool, LLC by email or other permitted method of notice of any such defect, damage, or non-conformance, Port-A-Cool, LLC will contact the customer and provide a return authorization number in situations where appropriate. The customer will promptly return the product to the address/location specified by Port-A-Cool, LLC, along with the product's original packaging, in new re-saleable condition and with the return authorization number conspicuously written on the outside of the return box. It is the responsibility of the customer to pay any and all of the return shipping charges. If the return shipment is received in new, re-saleable condition, Port-A-Cool, LLC will credit the customer's account. Customer's failure to provide Port-A-Cool, LLC with proper notice of damaged goods/product upon receipt will affect Port-A-Cool, LLC's decision to accept or reject customer's claim. The customer will be notified if the return shipment is not acceptable and that its claim is rejected.
|
|
|
